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Stats got deleted ?

Posted: Mon Dec 15, 2014 2:51 am
by Huskar
Hey guys, iam playing alot of Lod Games and was at 2089 Elo, after that i started to play on my name (Boreldi) on another realm ( east -> https://entgaming.net/openstats/lod/?u=Boreldi ) to get that far aswell, now iam seeing my Stats from Boreldi@europe.battle.net are deleted ? Do i have to get logged in and play with that acc in some specific rhythm ? ( like atleast 1 time in 3 month ), and can i get those stats back ? would be mess if they are gone ( nearly 1000h played and over 1600 games only in lod, 400 in dota and 300 +in ent just with this Boreldi@europe.battle.net )

(if this is the wrong place to ask that sorry, and sorry aswell for my bad english ^^ )

Re: Stats got deleted ?

Posted: Mon Dec 15, 2014 3:02 am
by nabo.
@Huskar

The europ stats got wiped on Dec. 8th.

ENT stats will get wiped if the account is inactive for 71 days or so. It is your responsibility to keep your account active.

You may request for stats restore on tech support. If your account is validated and we find proof that the account was indeed yours, we may decide to restore ur stats.