Ban Appeal - Civilization Wars

[SIGINT]

Battle.net username: SIGINT
Realm: US East
Gamename: Civilization Wars
Bot username: I don't know.
Situation: I was autobanned twice for disconnecting during the game. I was autobanned a third time today for leaving towards the end of the game (the game was at least 30 minutes in).
Why you should be unbanned: I'm not sure when you guys increased the time threshold for autobans, and added the autoban on disconnect. I haven't been able to find information on that. I don't think I should be banned for two days because there have been "too many autobans recorded within the last three days" when the system seems to be working against me.

[SIGINT]

Why am I getting banned for disconnects? It's not so much my internet connection as it is your unreliable bots. We get lag spikes and desyncs all the time in Civilization Wars. It is wrong of you to assume it is my internet connection.

[SIGINT]

I will give ENT Connect a try.

I have been playing on this bot for months and haven't had any problems with disconnects. I have had problems with lag spikes and desyncs (as have dozens of others players so I'm not the only one). I am also in an area that was affected by hurricane Sandy. I also haven't seen any information on time tresholds for autobans, or the fact that you get autobanned for disconnecting.

I don't think that's fair at all. You're going to rebut this with "oh it's the rules" but where is it in writing? I don't see it. If you can't produce it in writing I suggest you unban me right now. If you can, then I request that you reduce the ban time because in all honesty, I don't deserve a two day ban for this.

[cyberpunk]

(as have dozens of others players so I'm not the only one)

I just checked your ban history +- 90% is only you

I am also in an area that was affected by hurricane Sandy. I also haven't seen any information on time tresholds for autobans, or the fact that you get autobanned for disconnecting.

I don't know how newbie you are, however everyone can pull plug to get desync and when a player get desync/drop the server don't receive a message saying the reason. So, any kind of disconnect is autobanned.

Like agreements said before, I suggest you to use gproxy++ or ent connection, otherwise there's no reason to remove your ban :3

[SIGINT]

I already said I would use ENT Connect. I just tried it out.

Saying anything else in response to your post is repeating myself

[cyberpunk]

I'm going to reduce your ban to a temp ban of 1 day from this post. since you are trying to fix the problem.