Unban ID Caught in a rangeban

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notso
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Unban ID Caught in a rangeban

Postby notso » Tue Aug 28, 2018 8:20 am

Your Warcraft III username: notso
Realm/Gateway: entconnect
Why are you banned: I had to use a certain VPN service and apparently, there was a range ban on it.
Why you should be unbanned: Did not break any gaming rules, this is my only gaming ID here. I also play only player-hosted games on ent and none [ENT] games. If possible, I'd like my only ID to be in the safe zone or something because I have to use that VPN service for the next 2-3 weeks. The username on the ban message in game was rangeban and not my username. Thanks!

Edit: As I am currently on the move, I had been switching between hotel services and mobile data and noticed that the rangeban was affecting my mobile internet provider as well since the admin names are different.

Zeratul

Re: Unban ID Caught in a rangeban

Postby Zeratul » Tue Aug 28, 2018 10:18 am

Hello @notso ,

Looks like you were caught in a rangeban. To get this sorted out, and help the moderators assist you faster, I'd appreciate it if you would answer the questions below:

[*]Provide a list of all your previous accounts you've used on ENT.
[*]What games do you play on ENT?
[*]When was the last time you played on ENT?

Please answer these questions in full.

Thank you in advance.

According to the OP:

If possible, I'd like my only ID to be in the safe zone or something because I have to use that VPN service for the next 2-3 weeks.

Edit: As I am currently on the move, I had been switching between hotel services and mobile data and noticed that the rangeban was affecting my mobile internet provider as well since the admin names are different.

notso
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Re: Unban ID Caught in a rangeban

Postby notso » Wed Aug 29, 2018 5:34 am

Thanks for the reply:

[*]Provide a list of all your previous accounts you've used on ENT.
This is my only account: notso

[*]What games do you play on ENT?
Only player hosted maps, none [ENT] ones.

[*]When was the last time you played on ENT?
About 3 days ago, from my usual log in location. It was a player hosted map called ZAF.

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FalenGa
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Re: Unban ID Caught in a rangeban

Postby FalenGa » Mon Sep 03, 2018 10:01 pm

Hello @notso ,

May i ask you why do you have to use a VPN? It's not allowed on ENT, but exceptions can be made in certain cases.

notso
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Re: Unban ID Caught in a rangeban

Postby notso » Tue Sep 04, 2018 1:27 am

Thanks for the update. For the VPN, it was because the public wifis provided during travelling were unsecured. When I switched to my mobile data so I did not need a VPN, it was blocked too with a different TID but both IDs blocked state rangeban.

For my mobile data, the TID is 123208 found under viewtopic.php?f=24&t=123126&p=478467&hilit=123208#p478467 and I have no idea who that is nor do I play DOTA.

At home, which is my usual log in location, I can play without problems and I was playing from home for the past 3 days.

I think it's fine if I can't use a VPN as long as I can access this on my mobile for light gaming on the move.

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FalenGa
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Re: Unban ID Caught in a rangeban

Postby FalenGa » Fri Sep 14, 2018 9:47 am

Sorry for the delay, @notso .

I have removed the range ban on your mobile's ISP from all our bots. It's now applied only on Dota & LTD, which you mentioned you do not play.

If you run into any further issues, please create a new appeal.


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