unbalance game why ban us

[pay]

https://entgaming.net/forum/viewtopic.php?f=24&t=76537

Game Name: [ENT] dota apem us/ca #50
Your Warcraft III Username: w0lf
Violator's Warcraft III Username: pay, jlove, blumindell
Violated Rule(s): refusal to defend, stopped playing
Time of Violation (in-game or replay): 14:27 onward
Any further thoughts: banned 5d each - they didn't try to teach either tho, making me relatively useless with a useless hero. zz

http://storage.entgaming.net/replay/dow ... 021039.w3g

Your Warcraft III username: pay
Realm/Gateway: ENT
Why are you banned: w0lf is newbe. die too much.
(17:23 / Allied) w0lf: because i'm learning and trying
Why you should be unbanned: This is unbalance game with wolf player. Should forfeit.

[Mercy]

Yes. I am new. Is that a problem? We are a noob friendly community and you did nothing to help anyone then sat in fountain and did absolutely nothing- which is bannable by our rules. It isn't up to you to decide when game is over.

[RadiantCrystal]

please link us the general rules and the game specific rules of the games you are playing. You can find them on our wiki.

That way, we ensure another rule-violation by you, caused by not-knowing the rules, will not happen again.
After linking us to the rules, we expect you to have read them. Cooperating with us will have a positive effect on your ban duration.

[getstomped]

almost 2 days, no response. ban expires in 6 hours.