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Can't Unban
Posted: Mon Mar 31, 2014 12:37 pm
by ixoscarxi
Hi, there seems to be some sort of problem with my bans.I jokingly banned my friend in game using !ban name and I intended to delete him from banlist from ent link but when I open ent link and click manage my bans it doesn't show his name the only name I see is this one
my friend's name is onee-chan and he gets this error when he joins my game
would like a little help with this issue thanks in advance
.
Re: Can't Unban
Posted: Mon Mar 31, 2014 1:51 pm
by nabo.
Validate all ur bnet accs under ur forum acc.
Go to ent link:
https://entgaming.net/link/Click validate your account.
Once uve successfully validated, check ur personal banlist again.
Re: Can't Unban
Posted: Mon Mar 31, 2014 4:06 pm
by ixoscarxi
Actually I was using eurobattle at the time I banned and my friend was from garena I think
Re: Can't Unban
Posted: Mon Mar 31, 2014 4:27 pm
by nabo.
U use hosting through our web site?
Make sure ur forum name is same as ur eurobattle name.
Re: Can't Unban
Posted: Mon Mar 31, 2014 5:53 pm
by ixoscarxi
well my forum name is IX Oscar XI while on eurobattle it's IXOscarXI but where it says "Owner name (your in-game username):" on ENTLink I always enter IXOscarXI (my eurobattle username).
Re: Can't Unban
Posted: Mon Mar 31, 2014 6:08 pm
by nabo.
Ix oscar xi is not same as ixoscarxi...make it same plz. Make ur forum name ixoscarxi.
Re: Can't Unban
Posted: Mon Mar 31, 2014 6:19 pm
by ixoscarxi
well how to change my ENT username ?
and you sure it's about that cause in the box in ent link where it asks for owner of game I input my eurobattle name i.e. IXOscarXI
Re: Can't Unban
Posted: Mon Mar 31, 2014 6:26 pm
by nabo.
ur entconnect name has to be same as ur eurobattle name for ur personal banlist to work...
U can either make a new forum name as ixoscarxi
Or
U can request to change ur forum name to ixoscarxi
Or
U can request to validate ixoscarxi@eurobatlle under ur ix oscar xi forum acc.
Do one of em...
Re: Can't Unban
Posted: Mon Mar 31, 2014 6:47 pm
by ixoscarxi
I don't want to make a new name :/
Well where to request if this is the right place and since you are a mod I request you to change it to "ixoscarxi".
Well I went to Ent Link and it has no option of eurobattle only USWest/USEast/Asia/Europe in the realm drop down.
I like the 2nd and 3rd options if you can help me with either one of them it'd be great.
Re: Can't Unban
Posted: Tue Apr 01, 2014 3:00 pm
by ixoscarxi
that was quick thanks man so quick support
agreements I don't understand what you are saying? what notice ?
and don't close this topic yet I want to try if my friend can still join please let it stay open for 1 day.
Re: Can't Unban
Posted: Tue Apr 01, 2014 3:02 pm
by nabo.
agreement msg was to me, u can ignore it.
Do update if ur problem's resolved.
Re: Can't Unban
Posted: Tue Apr 01, 2014 3:34 pm
by ixoscarxi
Done thanks for the help.
Just one last unrelated query when i click the contact us button for opening chat it says that you are not authorised to view is that supposed to happen
Re: Can't Unban
Posted: Tue Apr 01, 2014 4:09 pm
by nabo.
What do u mean opening chat?
Link plz
Edit: oh the link/thread shall be edited/fixed soon.
If you got anything u need to further discuss about, pm uakf.b our head admin.