numbers name?

[LouWizzy14]

Hi, im not sure if this is where i should post it but my name is louwizzy14 from Garena, then i was playing last night when i did the !checkme command then instead of louwizzy14 my name was 97597790 now the bot thinks im a new player pls help me get back to my old name

[rjramirez2000]

Hi it also happens to me anytime.
Try any of this:
1. Leave the room and go back again.
2. Close All Garena (Including Garena Plus) then open it again.
If still nothing, try to host at Europe/JP Bot.

[LouWizzy14]

i tried that but nothing happened plus im also banned on that numbers name ty for your help

[rjramirez2000]

Hmm, What realm are you trying to join/host?

[LouWizzy14]

i usually join/host at japan or europe but my name is still numbers

[ForsakeMe]

what if you create a new account?

[LouWizzy14]

that is a good idea but i will start again and you know how tiring it is to create a new account, email verification, adding friends etc.
but if there is no choice i will have to create a new one.

[rjramirez2000]

I think it's not on account?
I've tried creating a new account and my name is still number.

[nabo.]

https://entgaming.net/openstats/dota/?u=LouWizzy14+

Seems problem was temporary and is now resolved.