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problem with entconnect

Posted: Fri Sep 30, 2016 9:04 pm
by Doccy
Ever since site was down i am unable to connect via entconnect...at first i thought i had the same problem as everyone else, but even after entconnect was fixed i am still unable to connect all i get is this some icon in the square instead of green colored square (i will send you screenshot in attachment). If you have any idea how to fix this problem pls help.

thanks in advance,
Doccy

edit:i have entconnect in exception list on java so that is not a problem

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:09 pm
by RadiantCrystal
@Doccy what browser are you using?

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:14 pm
by Doccy
I'm using mozilla firefox.
@RadiantCrystal

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:16 pm
by RadiantCrystal
@Doccy have you tried IE, providing if you use windows? Do you have 32 bit or 64 bit java?

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:22 pm
by Doccy
@RadiantCrystal
I tried IE and still doenst work, I'm usint windows xp 32-bit(32-bit java also)

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:24 pm
by RadiantCrystal
@Doccy

What does it say when you click on the ! image?

For reference:
https://www.java.com/en/download/faq/winxp.xml

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:29 pm
by Doccy
it says:
Class not found exception
"net.clanent.entconnect.EntConncet.class"

i dont get it, i have it in exception list in java and it worked on this setup(windows 32-bit,mozilla,32-bit java) prior to site being down

@RadiantCrystal

Re: problem with entconnect

Posted: Fri Sep 30, 2016 10:33 pm
by RadiantCrystal
@Doccy the thing with windows xp is that we don't know if there is a way around as java said, it may not be supported in some way. I would try erase the current settings and reinstalling firefox and java as a starting point.

Re: problem with entconnect

Posted: Fri Sep 30, 2016 11:05 pm
by Doccy
i erased everything and reinstalled it from scratch...restarted computer and everything...still the same problem...
thanks anyway @RadiantCrystal

Re: problem with entconnect

Posted: Fri Sep 30, 2016 11:12 pm
by RadiantCrystal
do you see this pop up?

Re: problem with entconnect

Posted: Fri Sep 30, 2016 11:48 pm
by Doccy
no it shows "! image" only

Re: problem with entconnect

Posted: Sun Oct 02, 2016 1:53 pm
by gerallt
hi its happening to me too again-
it was fixed for a short amount of time now the red ! shows instead of the pop up

Re: problem with entconnect

Posted: Sun Oct 02, 2016 2:01 pm
by Stealer
try reseting your applet permissions and etc.

The current entconnect applet is not the same as the one >~5 days ago.

Re: problem with entconnect

Posted: Mon Oct 03, 2016 8:31 am
by gerallt
Done.
the red ! is still there

Re: problem with entconnect

Posted: Tue Oct 04, 2016 10:28 am
by XperT
eugh~ tried to see if my previous problem was fixed on ENT, got this exact same problem (win7-32bit on mozilla)