whats wrong with connect

Technical Support topics will be moved here when they are Resolved.

Moderators: Oversight Staff, Processing Staff

User avatar
Nz.Death
Poison Treant
Posts: 1023
Joined: Mon Dec 03, 2012 11:38 pm
Location: Hell

Re: whats wrong with connect

Postby Nz.Death » Tue Jan 15, 2013 2:31 am

Well you tell us then? Please enlighten me mr on why the problem is happening.

We cant dive into the isp's mainframe and troubleshoot ourselves now can we?
How about stop with the petty little remark's as we are trying to fix the issue but we can only deal with the information we have been given.
Image

uakf.b
Staff Department
Posts: 7829
Joined: Sun Apr 08, 2012 10:37 pm
Has thanked: 8 times
Been thanked: 125 times

Re: whats wrong with connect

Postby uakf.b » Tue Jan 15, 2013 2:49 am

Most of our servers are located in Atlanta, not the northeast. Only some users are experiencing any problems. I looked at your past games and the only other people with lag were from Russia. And your disconnections were due to forfeit or votekick.
dWFrZi5i -- 'cause I'm cool like Agreements

MondayNight
Aura Tree
Posts: 33
Joined: Tue Dec 18, 2012 8:43 pm

Re: whats wrong with connect

Postby MondayNight » Tue Jan 15, 2013 3:36 pm

Hi uakf, don't know if you speak to me.. For my part it's not all the time, one night it will be without problem (for my part) and one night it's unplayble. I try then to play game on battle net, ent game are same laggy and others (4 ten or ghost for exemple) it's ok.

when it's laggy a checkme show me a ping from 150 to 450 and sometimes more, i check my pc about connection, all is ok.

If i take the time to reply it's because im sad of that as for me that come from 4ten clan, ent connect is the really best solution, games are very fair (just go play on 4ten games you will see what is unfair and insult), more than others bot, autobalance is quiet imba and i think ent games actually is one of the most popular. The only problem is that lag, It's rare to get a game without a disco... sometime when i play i have 1 picture by 1 picture, unplayble.

I know i don't help more but wanna give my point of view and show that all adm/owner work is not made for nothing

Regards.

Edit 1 : im ok with my ban, i have made a mistake to close the window of ent connect, yes yes it cabn arrive, so the ban is normal however if it's not made to the attention of leave.

The only problem is that there is a problem of lagg on ent games, and most of autoban are not ok, cause the leave is only due to a laggy host game... what do you think ?

uakf.b
Staff Department
Posts: 7829
Joined: Sun Apr 08, 2012 10:37 pm
Has thanked: 8 times
Been thanked: 125 times

Re: whats wrong with connect

Postby uakf.b » Tue Jan 15, 2013 4:23 pm

Our servers are located in the United States, according to your IP address you are located in France; so that would be the reason for your lag on ENT servers. There's nothing we can do short of moving the servers, but that would cause more lag for other players.
dWFrZi5i -- 'cause I'm cool like Agreements

exceptionalcare
Armored Tree
Posts: 51
Joined: Mon Oct 22, 2012 12:59 am
Location: oregon

Re: whats wrong with connect

Postby exceptionalcare » Tue Jan 15, 2013 5:54 pm

the lag seems to be back

it gets fixed and then gets laggy quick for no reason. Could it be other players using hack? It seems to be with same players that i lag out.

What is different

User avatar
teller55
Donator
Posts: 3229
Joined: Sun Jul 01, 2012 6:15 pm
Location: Wisconsin, US
Contact:

Re: whats wrong with connect

Postby teller55 » Tue Jan 15, 2013 6:28 pm

The lag is caused by your path to the bot, your internet might be great, but if it has to follow a crappy path to the bot server, there is nothing we can do. I have a personal bot as well to which I have 2 users from Bulgaria that play (my bot is hosted in New Jersey, WI) They have perfect ping EXCEPT between the hours of 9pm-midnight their time. Every day between those hours they lag terrible on my bot. The rest of their internet is fine. We have come to believe that the ISP traffic just gets too high during those hours that it causes additional lag. There is nothing wrong on my side or on theirs and there isn't much we can do about it., the signal just takes a horrible path, either by extra jumps or extra traffic, that the two of them lag.

MondayNight
Aura Tree
Posts: 33
Joined: Tue Dec 18, 2012 8:43 pm

Re: whats wrong with connect

Postby MondayNight » Tue Jan 15, 2013 7:36 pm

So it' not normal to autoban someone that is drop by the bad trafic as it's not the bot neither the gamer fault

User avatar
teller55
Donator
Posts: 3229
Joined: Sun Jul 01, 2012 6:15 pm
Location: Wisconsin, US
Contact:

Re: whats wrong with connect

Postby teller55 » Tue Jan 15, 2013 8:47 pm

MondayNight wrote:So it' not normal to autoban someone that is drop by the bad trafic as it's not the bot neither the gamer fault
Right, but there is no way to tell whether someone plug pulls or dc's

uakf.b
Staff Department
Posts: 7829
Joined: Sun Apr 08, 2012 10:37 pm
Has thanked: 8 times
Been thanked: 125 times

Re: whats wrong with connect

Postby uakf.b » Tue Jan 15, 2013 9:30 pm

MondayNight wrote:So it' not normal to autoban someone that is drop by the bad trafic as it's not the bot neither the gamer fault

Your connection issues are because you are in Europe, this isn't the same as some other people. And when you drop, you are ruining the game for the other players.
dWFrZi5i -- 'cause I'm cool like Agreements

MondayNight
Aura Tree
Posts: 33
Joined: Tue Dec 18, 2012 8:43 pm

Re: whats wrong with connect

Postby MondayNight » Wed Jan 16, 2013 8:37 pm

No comment uakf...

uakf.b
Staff Department
Posts: 7829
Joined: Sun Apr 08, 2012 10:37 pm
Has thanked: 8 times
Been thanked: 125 times

Re: whats wrong with connect

Postby uakf.b » Wed Jan 16, 2013 8:54 pm

It's the truth. Anyways, you should try GProxy++ if you drop a lot so that you can reconnec to the game. Or ENT Connect sometimes works.
dWFrZi5i -- 'cause I'm cool like Agreements

Grimlorn
Basic Tree
Posts: 9
Joined: Mon Feb 04, 2013 9:57 pm

Re: whats wrong with connect

Postby Grimlorn » Mon Feb 04, 2013 10:03 pm

Getting the same problems. I'll play a few games that are mostly lag free, but it seems like the longer you play the more laggy it gets. It's fine on dotacash. I'm in Florida btw. So Atlanta isn't far away. What's also funny, is when I ping, I get between 20-60 ms, but when playing it looks awful with a lot of spikes happening constantly. I'm assuming the longer the bot works without being reset (or whatever you guys do) the worse everyone's games get with lag. I've tried different game modes (bots), to see if that helped but it didn't. Lag just got worse. I have cable internet too.

Just tried a game with ENT Connect and same lag, but this time showed up in !checkme, 150-250 ms. Just did a speed test in Atlanta and connection speed looks same as always does.

User avatar
cyberpunk
Protector of Nature
Posts: 4866
Joined: Tue Jun 05, 2012 5:59 am
Location: Em suas asas borboleta amarela.

Re: whats wrong with connect

Postby cyberpunk » Tue Feb 05, 2013 1:35 am

Grimlorn, are you talking about ENT Connect?
Image
[spoiler=Links to find ur ban]Link to banlist
Link to ENT Link[/spoiler]
I don't answer private messages that should be public questions. Use the forum

Grimlorn
Basic Tree
Posts: 9
Joined: Mon Feb 04, 2013 9:57 pm

Re: whats wrong with connect

Postby Grimlorn » Tue Feb 05, 2013 1:56 am

The last paragraph I am, sorry found this thread through google and didn't know that ENT Connect was a separate program. Thought it just had to do with connecting to the bots through WC3. Tried ENT Connect once today, and it lagged the same, but the ping showed up as high this time. I pinged and tracerted the 3 bots in the Massive Lag thread and posted the results. Some spikes in the cities where the bots are located. Wonder if it has something to do with where the bots or servers are connected to the internet or not.

exceptionalcare
Armored Tree
Posts: 51
Joined: Mon Oct 22, 2012 12:59 am
Location: oregon

Re: whats wrong with connect

Postby exceptionalcare » Wed Feb 13, 2013 8:42 pm

connect and ent are fucked again

what is happening


Return to “Processed Support Cases”

Who is online

Users browsing this forum: No registered users and 24 guests