problem with entconnect

[Doccy]

Ever since site was down i am unable to connect via entconnect...at first i thought i had the same problem as everyone else, but even after entconnect was fixed i am still unable to connect all i get is this some icon in the square instead of green colored square (i will send you screenshot in attachment). If you have any idea how to fix this problem pls help.

thanks in advance,
Doccy

edit:i have entconnect in exception list on java so that is not a problem

[RadiantCrystal]

@Doccy what browser are you using?

[Doccy]

I'm using mozilla firefox.
@RadiantCrystal

[RadiantCrystal]

@Doccy have you tried IE, providing if you use windows? Do you have 32 bit or 64 bit java?

[Doccy]

@RadiantCrystal
I tried IE and still doenst work, I'm usint windows xp 32-bit(32-bit java also)

[RadiantCrystal]

@Doccy

What does it say when you click on the ! image?

For reference:
https://www.java.com/en/download/faq/winxp.xml

[Doccy]

it says:
Class not found exception
"net.clanent.entconnect.EntConncet.class"

i dont get it, i have it in exception list in java and it worked on this setup(windows 32-bit,mozilla,32-bit java) prior to site being down

@RadiantCrystal

[RadiantCrystal]

@Doccy the thing with windows xp is that we don't know if there is a way around as java said, it may not be supported in some way. I would try erase the current settings and reinstalling firefox and java as a starting point.

[Doccy]

i erased everything and reinstalled it from scratch...restarted computer and everything...still the same problem...
thanks anyway @RadiantCrystal

[RadiantCrystal]

do you see this pop up?

[Doccy]

no it shows "! image" only

[gerallt]

hi its happening to me too again-
it was fixed for a short amount of time now the red ! shows instead of the pop up

[Stealer]

try reseting your applet permissions and etc.

The current entconnect applet is not the same as the one >~5 days ago.

[gerallt]

Done.
the red ! is still there

[XperT]

eugh~ tried to see if my previous problem was fixed on ENT, got this exact same problem (win7-32bit on mozilla)